If you don’t care for the customer, someone else will!
Consumer Services – Don’t lose consumers to poor customer experience
A Recruiter’s Dilemma – Hiring the right fit for the business
The Kirana Stores Makeover – Necessity is also the mother of re-invention
Social Media – changing habits, changing relevance
Marketing Managers – Are you planning for Consumer Behaviour Drivers?
Service Industry – Building a Customer Centric Organization
How Important is a symbol in brand building?
Public Relations – 6 key steps in the fine art of a brand’s storytelling
Organisational Fitness -Is your organisation firing all its muscles?
Customer Service Readiness – Designing for the worst situation
Delivering Great Customer Experience – Learnings from the Telecom Industry
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