Before using this website, please read this policy provided here-in-below.

Use of this website constitutes acceptance of the terms of this policy. By accessing or using our website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

We reserve the right to update the terms of this policy and such changes will be posted on this page.

The platform offers a variety of resources, including articles, short films, and online training programs—both live and recorded. Additionally, we provide counselling, psychotherapy, coaching, and mentoring services from experienced professionals. We are committed to protecting the privacy and “Personal Data” (any information which is related to an identified or identifiable natural person) of its customers, employees, affiliates etc.

This Privacy Notice applies only to information collected through the website and not to information that may be collected offline. We periodically review all privacy and security policies and update them, when necessary, in line with changes of the Digital Personal Data Protection Act 2023 (DPDPA) as well as any other applicable law as per the processes carried out by the company, imposing obligations on its privacy compliance.

Definitions and key terms:

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

• “Processing” in relation to personal data, means a wholly or partly automated operation or set of operations performed on digital personal data, and includes operations such as collection, recording, organisation, structuring, storage, adaptation, retrieval, use, alignment or combination, indexing, sharing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure or destruction.
• “Data Principal” means the individual to whom the personal data relates and where such individual is— (i) a child, includes the parents or lawful guardian of such a child; (ii) a person with disability, includes their lawful guardian, acting on their behalf.
• “Data Processor” means any person who processes personal data on behalf of a Data Fiduciary.
• “Data Fiduciary” means any person who alone or in conjunction with other persons determines the purpose and means of processing of personal data.
• Cookie: Small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
• Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Infinum Growth Learning Private Limited that is responsible for your information under this Privacy Policy.
• Country: Where the company or the owners/founders of the company are based, in this case is India.
• Customer: Refers to the company, organization or person that signs up to use the company services.
• Device: Any internet connected device such as a phone, tablet, computer or any other device that can be used to visit the company website and use the services.
• IP address: Every device connected to the internet is assigned a number known as an internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the internet.
• Personnel: Refers to those individuals who are employed by the company or are under contract to perform a service on behalf of one of the parties.
• Service: refers to the service provided by the company as described on this platform.

Automatically Collected Information:

We may collect certain information automatically when you use our website or services, including:

1. IP address
2. Device information (such as device type, operating system, and browser type)
3. Log data (such as access times, pages viewed, and referring URL)
4. Cookies and similar tracking technologies.

This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our platform, and for our internal analytics and reporting purposes.

What do we do with your information?

Any of the information collected from you enables us to provide counselling and/or coaching sessions, respond to your general queries, improve our website user experience, send updates in the form of mailers, contact for survey or feedback, to execute other activities such as marketing campaigns, and promotional communications for which consent is taken appropriately. We also use your information for non-targeting reasons such as frequency capping, compliance or business development purposes.

Personnel

If you are a company worker or applicant, we collect information you voluntarily provide to us. We use the information collected for human resources purposes in order to administer benefits to workers and screen applicants. You may contact us on learning@infinumgrowth.com  in order to:

(1) update or correct your information,

(2) change your preferences with respect to communications and other information you receive from us, or

(3) receive a record of the information we have relating to you.

Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of the company or any of its Corporate Affiliates (as defined herein), or that portion of the company or any of its Corporate Affiliates to which the service relates, or in the event that we discontinue our business or reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of India without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.

The laws of India, excluding its conflicts of law rules, shall govern this agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws. By using our website or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Obtaining Consent:

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Data Retention:

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. After this period, we will securely delete or anonymize your data to prevent unauthorized access.

Children’s Privacy:

We do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

Do we transfer information to third-parties?

We may share your personal information with third parties for the following purposes:

• Counsellors/affiliates/partners: To provide you with counselling, psychotherapy, coaching, and mentoring services, we may need to transfer certain personal information to our trained and experienced counsellors. This transfer is necessary to facilitate and conduct the sessions effectively. We ensure that any data shared with our counsellors is done so securely and is used solely for the purpose of delivering the requested services. Our counsellors are bound by confidentiality agreements and are committed to protecting your personal information in accordance with this Privacy Policy.
• Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our services.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
• Business Transfers: We may transfer your information in connection with a merger, acquisition, restructuring, or sale of assets.
• Other than the persons working for or with us, your information may also be passed on to third parties that perform services for us such as information technology suppliers, security providers, special consultants, etc.

Your Rights

When we process data about you, we do so with your consent and/or as necessary to provide the website you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests of the company as described in this privacy statement. Below, you will find additional privacy information that you may find important. The company adheres to applicable data protection laws internationally, including in India which if applicable include the following rights in relation to your data, including:

1.Right to Access:

• Information Access: Data principals have the right to access their personal data held by data fiduciaries. This includes information on the nature and scope of data collected and processed.
• Copy of Data: They can request a copy of their personal data in a structured, commonly used, and machine-readable format.

2. Right to Correction and Erasure:

• Correction: Data principals can request correction of any inaccurate or incomplete personal data.
• Erasure: They have the right to request the erasure of their personal data when it is no longer necessary for the purpose for which it was collected, or if they withdraw their consent.

3. Right to Data Portability:

• Data Transfer: Data principals can request the transfer of their personal data to another data fiduciary in a structured, commonly used, and machine-readable format.

4. Right to Restrict Processing:

• Restriction: They have the right to restrict the processing of their personal data under certain conditions, such as when they contest the accuracy of the data or object to the processing.

5. Right to Withdraw Consent:

• Consent Withdrawal: Data principals can withdraw their consent for processing personal data at any time. Withdrawal of consent does not affect the legality of processing based on consent before its withdrawal.

6. Right to Object to Processing:

• Objection: Data principals have the right to object to the processing of their personal data for specific purposes, such as for direct marketing.

7. Right to Complaint:

• Grievance Redressal: Data Principals can file a complaint with the Data Protection Board if they believe their rights under the DPDPA are being violated.

What measures do we use to protect your information?

We endeavour to uphold physical, technical and procedural safeguards that are appropriate to protect your information against loss, misuse, copying, damage or modification and unauthorized access or disclosure. We restrict access to Personal Data, to our employees, agents, affiliates and service providers who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations, and who may be disciplined or whose relationship with us may terminate, if they fail to meet these obligations.

We take reasonable measures to protect customer information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Minimization

We adhere to the principle of data minimization, which means we only collect and process personal data that is necessary for the specific purposes outlined in this Privacy Policy. We regularly review our data processing practices to ensure compliance with this principle.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before providing any personal information.

Automated Decision-Making

We do not engage in automated decision-making or profiling that significantly affects you. Any decisions regarding your services will be made by human agents based on the information you provide.

Data Breach Notification

In the event of a data breach that may compromise your personal data, we will notify you without undue delay. We will provide details of the breach, its potential impact, and the measures we are taking to address the issue.

Data Accuracy

We strive to ensure that the personal data we hold is accurate and up-to-date. You are encouraged to inform us of any changes to your information to help us maintain accuracy.

Changes to our Privacy Notice

If we decide to change our Privacy Notice, we will update the Privacy Policy Notice date below.

This policy has been updated as of 11th September, 2024.